Managing service delivery This ensures that products are delivered as and when they are ordered.
Managing the relationship Involves strengthening the contact between vendor and purchaser to allow for improved communication throughout the process of contract management.
Managing the contract The ongoing administration that ensures the day-to-day procurement activities follow what is detailed in the agreement
Seeking improvements Amendments and alterations are pursued within a procurement environment in order to improve efficiencies and generate an increase in profits.
Ongoing assessment Procurement activities are assessed continuously to ensure that contracts are honoured, and all purchasing processes have been followed.
Managing change As part of a long-term procurement relationship, the changes in activities, requirements or products need to be noted and handled effectively.
Managing renewal or termination When a contract is due for renewal, taking proactive steps to understand whether the contracts should be renewed as is, re-negotiated or terminated, based on future business needs, commercial attractiveness and previous performance by the supplier.